Meso Support
Need a hand with Meso? Email support@mesohypertrophy.com and we will get back to you. Bug reports, feature ideas, and questions are all welcome. If you are reporting a problem, tell us your iPhone model, your iOS version, and what you were doing when it happened.
Common questions
- How does the free trial work? Your first mesocycle is free. After that, Meso Pro is a subscription that unlocks longer programs and continued training. You are never charged for the first block.
- How do I restore my subscription on a new phone or after reinstalling? Open the app, go to Settings, and tap Restore Purchases. Your Meso Pro access is tied to your Apple ID, so it comes back once restored.
- How do I manage or cancel my subscription? Subscriptions are billed and managed by Apple, not by us. On your iPhone, open Settings, tap your name at the top, tap Subscriptions, then Meso, where you can change or cancel it.
- How do I back up my training or move it to a new phone? Meso stores your data on your device. If you are signed in to iCloud, an encrypted backup is kept there automatically, so your training restores when you reinstall or set up a new phone. You can also tap Back up my data in Settings to save a file, then use Restore from a backup file on any device to load it.
- Is my data private? Yes. Meso is local-first: no account, no server, and your training data never leaves your device except for the optional iCloud backup in your own Apple account. See our privacy policy below.
- Who is Meso for? Adults training for muscle growth, in a gym, at home, or with bodyweight only. See our training readiness note below for guidance on age and getting started.
Health disclaimer
Meso provides training guidance, not medical advice. Consult a health professional before starting a training program.